In this section, you will find answers to some of the most common questions that our customers have about our products.
D-ID’s Creative Reality™ Studio is a self-service platform featuring the best generative AI tools to enable users to create videos with moving and talking avatars. Combining the powers of D-ID’s deep-learning face animation technology with GPT-3 text generation, and Stable Diffusion text-to-image capabilities, the Creative Reality™ Studio is the first all-in-one platform for those seeking to create amazing and cutting-edge videos with the power of artificial intelligence.
The Creative Reality™ Studio was developed for businesses that want to use digital humans for a wide range of commercial purposes in sales, marketing, training, and customer success and for content creators who want to use AI avatars to create stunning videos by bringing their art to life.
When using D-ID Creative Reality Studio, the video length is limited to 5 min. When using the API, the video length is up to 10 minutes.
There are three ways to animate faces on the Creative Reality™ Studio
There are three ways to add voice to your video
Voice cloning is currently only available for enterprise customers. If that interests you, please contact our support team at support@d-id.com
When using the Creative Reality Studio, audio size is limited to 4.5MB and up to 5 minutes. When using the API, audio size goes up to 15MB and up to 10 minutes
Supported audio formats – MP3, FLAC, M4A, MP4, WAV
The studio currently supports 119 Languages, along with a variety of accents & speaking styles
You can add breaks in your script by clicking on the stopwatch icon on the bottom of the text box. Each break is 0.5 seconds long.
Image prompting is a mix of art and science. Our image-generating software is optimized to produce faces that can be animated in the studio, but there is a lot of room for creativity. To get started, we suggest you select one of the pre-created prompts and try out variations of those. Alternatively, try searching for prompts and inspiration on Lexica or numerous prompt-building platforms available online.
It is important for us, as a company that enables users to create AI-based content, that there is transparency about the synthetic nature of the videos we generate. This is also reflected in our ethical manifesto, available at http://d-id.com/ethics.
Depends on your plan:
There are two possible reasons:
A. The image you are trying to use failed to pass our built-in moderation process. Moderation is carried out by a 3rd party tool and bypassing it is only allowed for enterprise customers, provided they use their own moderation solution.
If you are an Advanced plan user, you have the option to request a manual review
B. Your image doesn’t follow our image guidelines:
– Facing camera, medium shot
– Neutral expression, closed mouth
– Minimum head size 200×200 pixels
– Good and consistent lighting
– Up to 4.5MB
– No face occlusions (sunglasses, masks, visors, large earrings)
This probably happened because our built-in moderation detected a violation and has therefore blocked the video from being generated. To overcome this, please remove the problematic content and try again.
Each credit is worth up to 15 seconds of video. When generating longer videos, credits add up according to the length of the generated video. For example, a 40-second video consumes 3 credits.
For Pro and Advanced users – when generating a new video, the system validates your credit balance. If your balance is insufficient, the system automatically prompts you to purchase additional credits.
Credits do not accumulate, they are renewed every month and unused credits become void.
If you wish to upgrade or downgrade your plan, you can do that via the “Pricing” page.
For details regarding the Enterprise plan please contact our support team at support@d-id.com.
To cancel your subscription, go to “Billing” > “Cancel plan”
Important note: if you delete your account you will lose access to the studio and all your data, including your generated videos, will be deleted.
If you delete your account you will lose access to the studio and all your data, including your generated videos, will be deleted.
Please go to the Account page in the studio, and generate your API key. Note that it is mandatory to have valid credits in your account to use the API.
Credits used for the API are taken from the same balance as the studio.
API documentation is available at – https://d-id.readme.io/reference/get-started