Find answers to the most common questions about our products.
D-ID’s Creative Reality™ Studio is a self-service platform featuring the best generative AI tools to enable users to create videos with moving and talking avatars. Combining the powers of D-ID’s deep-learning face animation technology with GPT-3 text generation, and Stable Diffusion text-to-image capabilities, the Creative Reality™ Studio is the first all-in-one platform for those seeking to create amazing and cutting-edge videos with the power of artificial intelligence.
The Creative Reality™ Studio was developed for individual content creators who want to use AI avatars to create stunning videos by bringing their art to life as well as for businesses that want to use digital humans for a wide range of commercial purposes.
All videos are generated in MP4 format
When using D-ID Creative Reality Studio or D-ID API, the video length is limited to 5 min.
There are three ways to animate faces on the Creative Reality™ Studio
Image prompting is a mix of art and science. Our image-generating software is optimized to produce faces that can be animated in the studio, but there is a lot of room for creativity. To get started, we suggest you select one of the pre-created prompts and try out variations of those. Alternatively, try searching for prompts and inspiration on Lexica or numerous prompt-building platforms available online.
There are three ways to add voice to your video
Our studio lets you add various visual elements, such as backgrounds, videos, and texts to your designs. Each element is set as its own layer and you can determine the order by using the “position” button on the top right side of the screen.
The Canvas Layout function lets you choose a layout that best fits your design, letting you create videos for mobile, social media, presentations, or more. The canvas can be set to wide, square, or vertical. in order to shift from one canvas to another, simply click on the canvas and select between the available options in the top left corner of the design window.
Positioning determines where on the canvas you want the presenter to be.
Transparency lets you choose how opaque you want each element to be.
You can determine whether your avatar will look happy, serious, surprised, or maintain a neutral expression. Click on the video field in the design window and select which emotion you want your presenter to convey. The chosen facial expression will be implemented for the duration of the video.
Go to the video library and click on your user profile at the bottom left of the screen. Then click on “Switch back to classic editor.”
Voice cloning is currently only available for enterprise customers. If that interests you, please contact our support team at support@d-id.com
When using the Creative Reality Studio or the D-ID API, audio size is limited to 10MB and up to 5 minutes.
Supported audio formats – MP3, FLAC, M4A, MP4, WAV
The studio currently supports 119 Languages, along with a variety of accents & speaking styles
You can add breaks in your script by clicking on the stopwatch icon on the bottom of the text box. Each break is 0.5 seconds long.
It is important for us, as a company that enables users to create AI-based content, that there is transparency about the synthetic nature of the videos they generate. This is also reflected in our ethical manifesto, available at http://d-id.com/ethics.
Depends on your plan:
Please follow our image guidelines:
– Facing camera, medium shot
– Neutral expression, closed mouth
– Minimum head size 200×200 pixels
– Good and consistent lighting
– Up to 10MB
– No face occlusions (hats, sunglasses, masks, visors, large earrings)
There are two possible reasons:
A. The image you are trying to use failed to pass our built-in moderation process. Moderation is carried out by a 3rd party tool and bypassing it is only allowed for Advanced and Enterprise customers, provided they use their own moderation solution.
Advanced plan users have the option to request a manual review.
B. Our system did not detect a face in the provided image. This may happen when trying to animate animals, cartoons, anime figures.
This probably happened because our built-in moderation detected a violation and has therefore blocked the video from being generated. To overcome this, please remove the problematic content and try again.
Each credit is worth up to 15 seconds of video. When generating longer videos, credits add up according to the length of the generated video. For example, a 40-second video consumes 3 credits.
On each plan (Lite, Pro, Advanced) you have 3 packages to choose from, with different amounts of credits, so that if you finish your credits before the end of the month you can choose the bigger package that will allow more credits.
Credits do not accumulate, they are renewed every month and unused credits become void.
If you wish to upgrade your plan, you can do that via the Pricing page.
For details regarding the Enterprise plan please contact our sales team.
You can cancel your subscription any time on the account Billing page. To access the Billing page, click the menu on the bottom left and click “Billing”
If you unsubscribe, your videos will still be accessible when you login to the studio. Your remaining credits are still valid till the end of the current billing period.
To delete your account, please contact our support team at support@d-id.com. Important note: if you delete your account you will lose access to the studio and all your data, including your generated videos.
Please go to the Account page in the studio, and generate your API key. Note that it is mandatory to have valid credits in your account to use the API.
Credits used for the API are taken from the same balance as the studio.
API documentation is available at the Developer Hub.
All data communications into and from our services are SSL encrypted. Data at rest is encrypted in a Transparent Data Encryption S3 Storage. Transient and temporary information is additionally auto erased after 24 hours. Our servers are protected with Extended detection and response (XDR) based Anti Virus protection which alerts a response center in case of an event. All our workstations are encrypted and further protected with Endpoint Detection & Response (EDR) based Anti Virus protection, as well as firewalls and WAF.
In case of a data or security breach, we may, at our discretion and as required by the applicable law and regulations, update a licensed user about the relevant details of such event.
Yes. The servers and relevant data are mirrored and / or backed-up in real time as part of the AWS platform service.
Access Permissions are handled by D-ID. There is a complete separation between our development and testing environments and the production environment. Only certified personnel may access the production environment. Further, based on their credentials, licensed users may only access their own data. Credentials are revoked on a regular basis when/if needed.