Real-Time AI Avatars for Interactive Experiences
Deploy visual AI agents that respond naturally, carry out tasks, and integrate securely with your systems.
The interface of the agentic era
D-ID Visual Agents bring together powerful language models and expressive, real-time avatars to create natural, multilingual interactions at enterprise scale. Customize appearance, voice, personality, and knowledge, then deploy agents that deliver consistent, on-brand guidance and support across any digital touchpoint.
See what AI visual agents can do
Experience a range of interactive avatar designs and personalities, each demonstrating a unique way to interact.
How to create a visual agent
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Pick an avatar – start with a stock option or a personal digital twin.
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Select a voice – choose a synthetic voice, clone your own, or upload audio.
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Define behavior – set the agent’s role, tone, and personality.
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Add knowledge – provide content or connect external sources.
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Assign webhooks – connect to API endpoints to enable agent actions.
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Publish – embed the agent on your site, platform, or product in seconds.
What sets D-ID visual agents apart?
Personalized to your needs
Define your Agent’s appearance, voice, and personality while tailoring its knowledge base to ensure relevant, context-aware interactions.
More than just text
Speak naturally with your conversational AI avatar as it listens, responds, and reacts in real-time with life-like facial expressions and HD animation.
Instant, accurate responses
Get answers with over 90% accuracy in under two seconds, ensuring smooth and seamless conversations.
Multilingual
Converse in multiple languages, making your AI Agent a global-ready digital assistant for you in today’s market.
Actionable insights
Track interactions with built-in analytics to measure engagement and improve performance.
What sets D-ID visual agents apart?
Customer examples
Gatorade Sports Science Institute
PepsiCo deployed an AI visual agent for its Gatorade Sports Science Institute division to give visitors a personalized, interactive way to explore hydration science. “Anna the Hydration Coach” provides clear, evidence-based information and shows how Gatorade can amplify its sports-science leadership into a new, interactive format powered by AI — all built with strict adherence to safety, accuracy and responsible-AI guidelines.
CreatorUp
Creative services agency CreatorUp developed an AI visual agent of their CEO Mike Tringe to provide users and prospects a taste of the future of humanized digital engagement. Digital Mike provides information about the companies wide array of offerings that combine advanced AI capabilities with human talent.
Hartmann Group
Medical Equipment Manufacturing giant Hartmann created Eva, a visual agent embedded on their website, to answer questions by healthcare professionals and administrators about the company’s line of products. Eva also suggests helpful resources and directs to forms to facilitate meetings and purchases.
Rafael
Defense company Rafael deployed a series of visual agents to provide users with explanations about their range of highly technical military products.
SIU School of Medicine
Southern Illinois University School of Medicine (SIU Medicine) harnesses AI-powered visual agents to prepare students for real world of patient care. They developed Randy, a virtual patient designed to help medical learners with patient simulations. Read more in the case study.
Built for real-time humanlike interactions
Conversational Intelligence
Real-time, natural dialogue in any language.
Task execution & skills
Trigger workflows, fetch data, display media, book meetings.
Embeddable everywhere
Websites, apps, LMS, support portals, mobile, and kiosks.
Knowledge integration
Use your own models and knowledge bases for accuracy.
Built for enterprise scale
Security & governance
- SSO, RBAC, audit logs
- Content controls and safe responses
- Data privacy protections for regulated environments
- Optional VPC and on-prem deployment
Flexible architecture
- Connect any LLM
- Integrate KBs, APIs, CRMs, and workflow tools
- In-call and end-of-call skills
- Extensible through SDK and API-first design
Reliable performance
- Low-latency real-time interaction
- Elastic infrastructure for global scale
- High availability and fault tolerance
- Enterprise-grade uptime and monitoring
Why Choose D-ID for Your AI Agent Solution?
As the demand for real-time, intelligent digital assistants grows, not all AI agent solutions are created equal. D-ID stands apart by offering a unique combination of lifelike conversational AI avatars, a flexible AI agent framework, and seamless integrations that make building, deploying, and scaling human-like digital agents easy.
With D-ID, you’re not just getting a chatbot—you’re getting a fully visual, interactive AI agent designed for meaningful dialogues. Our conversational AI avatars add emotional depth, body language, a human face, and voice to digital interactions, dramatically improving engagement and comprehension. Whether you’re building a customer service assistant, a training guide, or a virtual brand ambassador, D-ID’s avatars help your agent feel less robotic and more like a real human being.
What truly sets D-ID apart is our flexible AI agent framework, which supports both no-code and API-driven deployments. For self-serve users, developers, and enterprise teams, our API offers the freedom to plug in custom knowledge sources, language models, and backend systems. At the same time, our Studio-based setup makes it easy for non-technical users to build agents with minimal friction. Whether you want total control or a fast launch, this hybrid model ensures that D-ID’s AI agents can adapt to your workflow.
You can use D-ID’s intuitive tools or bring your own stack—our platform is designed to integrate smoothly with whatever infrastructure you already use. Agents can be embedded in websites, apps, or learning systems, and customized to reflect your brand’s voice and goals.
This makes D-ID’s AI agents especially valuable for enterprise applications where scale, performance, and personalization matter. Our real-time streaming API allows for low-latency conversations, while advanced configuration options give developers control over how agents behave, learn, and respond. And because it all runs on D-ID’s proven Creative Reality™ infrastructure, you get high-resolution visual outputs with a fast, reliable backend.
D-ID also offers unmatched support for multilingual interactions and accessibility, making it easy to deploy agents that serve diverse audiences across regions and use cases. Whether you need an agent to explain healthcare benefits, onboard new hires, or guide users through complex forms, our avatars can speak your users’ language—literally.
For organizations exploring the next generation of human-computer interaction, D-ID is the trusted partner with which to build it. Combining visual realism, intelligent behavior, and an open development environment, D-ID’s AI agents redefine what digital engagement can look and sound like.
FAQs
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Agents are autonomous AI assistants that can answer questions based on the knowledge uploaded by their owner, and perform a specific role or task that’s helpful for business or individual use cases.
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Anyone can create an agent, without any knowledge of coding. Creating an agent is as easy as selecting a role, giving the agent instructions and uploading additional knowledge. Users need to be logged into their D-ID Studio account and have access to the limited trial in order to create an agent.
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Agents are excellent for roles in marketing, customer engagement or education, and training. Agents can simulate real people and fictional characters, or they can be virtual influencers that represent famous brands or individuals.
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Agents can help companies boost sales, answer their customers’ questions or chat with their followers. Each agent is an expert in a different area, with access to a specific knowledge base. You can talk with an agent to find out exactly who they are and what their role is.
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You can talk with Agents by typing in your question in the text input box, or by clicking the microphone icon and talking with the Agent just like you would talk with another person (available on Chrome/Safari browsers or most mobile devices).
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Yes, agents support many major languages such as Hindi, Spanish, French, German, Portuguese etc. Just start talking with an agent in any language, and it will reply in that language as long as it has a multilingual voice enabled.
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You can use standard voices, as well as high-quality (Pro) voices from ElevenLabs, which are identified by the Pro icon in the Voices selection menu. You can also select a number of native voices for other languages, as well as multilingual voices that can speak several languages.
You can also clone your own voice by uploading an audio recording. -
Certainly, you can have many other people talk with your agent. You can either share a link to your agent, hosted by D-ID, or you can embed an agent on your own website. Keep in mind that when you share an agent with other users, their conversations with your agent will be charged against your account.
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Agents use natural language processing (NLP) and generative AI to understand your text or voice input and then provide relevant responses. They use RAG technology to retrieve accurate answers to queries from a knowledge base of uploaded documents.
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The documents that you upload will provide a knowledge base for your Agent to draw from that is not available to the LLM used by the agent. For example, your documents may have proprietary or non-public information.
Read more here.
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Your documents can be PDF or TXT or PPTX (Powerpoint) files that add to the expertise of your Agent. Website URLs are also supported, so you can upload the text content from a web page. For optimal results, you should upload documents that contain paragraphs of text, in the style of an article or an FAQ document.
Read more here.
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You can upload up to 5 documents, and each document can have a maximum of 500,000 text characters.
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Your documents can only be accessed by you and your agents. If you share your agent with other users, then they can also learn about the content of your documents by talking with the agent. For more detailed information, please read our privacy policy.
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Yes, you can edit the agent details and text settings and update the knowledge base of your agent.
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D-ID is offering everyone 200 FREE conversation sessions that you can use to get started. After that, the number of conversation sessions depends on the price plan you have selected.
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You can start on a free trial plan to try out Agents, and then select a price plan that suits you from the D–ID pricing page.
Agents usage is charged according to the volume of video generated per response at a rate of 0.5 credit for every 30 seconds.
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Yes, an API is available to everyone who has a D-ID Studio account, and the corresponding price plans are on the D–ID pricing page
How to Add an AI Chatbot with a Human Face to Your Website
What Makes a Great Visual Agent?
Enterprise Benefits of Deploying Visual AI Agents
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There’s no way I can train a medical learner with a chatbot. Humans don’t learn that way—they look at faces, read emotions, ask questions, and respond. That’s why we needed avatars.
Dr. Richard Selinfreund -
L&D professionals will appreciate how easy it is to integrate these tools into existing learning platforms.
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“As a Conversational AI provider, by using D-ID technology we’re able to showcase our value proposition of having a live conversation
with a generated photorealistic person in real-time using a neural voice across different channels (web and app). D-ID’s API is well
documented and the D-ID technical team was very supportive during the implementation phase.”
Fernando Moreira -
“We at SPIN, enjoy working with D-ID a lot. It has helped us to make our learning courses more accessible and engaging for our learners.
Besides that, we can create these courses for a shorter period and without the need to travel.”
Drin Ferataj -
I couldn’t believe how quick and simple it was to embed a D-ID agent on our website. The process was super clear and made everything hassle-free.
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We’re very proud of this project, and I know that it’s something we intend to showcase for a very long time as something that is both a great resource, and also something that is a show of innovation of what AFA can do for people nationally.
Lonnie Ostrow
