Revolutionize Customer Experience (CX)

A man in a blue suit and a woman in a brown blouse stand back to back, both smiling. Speech bubbles say, "Hello there!" and "How can we help?"—perfect for internal communications video scenarios.

Businesses are facing pressure to deliver greater efficiency in managing customer interactions. But existing automation solutions, such as chatbots, are incapable of processing the higher level inquiries handled by human representatives, and don’t have the same level of human connection.

Businesses now have the ability to customize and improve customer service, sales, and support. Create photorealistic digital humans who can interact with consumers in a more human, engaging and effective way, while maintaining the efficiency, reliability, and consistency of automated platforms.

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Engaging, Reliable, Cost-efficient

Why can’t you have the best of both worlds: chatbots and human customer service representatives? D-ID’s technology puts a face to automated customer service, making interactions more human and natural – and available 24/7!

Engaging

Increase customer satisfaction levels with the use of digital human representatives

Strong ROI

See a reduction in call center volume and an uptick in sales.

Language

Digital people can respond in more than 120 languages, ensuring that customer conversations are understood everywhere.

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The Benefits of D-ID’s Platform

Personalized Videos

Personalize videos at scale, giving a human face to communications and L&D videos

Fast & Cost-efficient

Turn existing training decks, documents or audio files into engaging video content with minimal effort

At the touch of a button

Create diverse training and learning content at the touch of a button

Scale from Anywhere

Seamlessly scale and localize marketing and educational content across regions, languages and dialects

All in one place

Make revisions and updates without having to go back into video production

Instant explainer Videos

Create highly affordable explainer videos without the need for expensive production teams

How it works

Transform photos into video presenters at scale. Produce AI-powered, cost-effective videos for training materials, internal communications, marketing and more, at the touch of a button.

1

Upload Image

2

Upload Audio or text

3

Create Magic

Additional Resources

May 21st 2025

11 Best AI Agents Tools for 2025

AI-powered agents are redefining business operations, automating customer interactions, streamlining workflows, and delivering smarter, data-driven insights. As businesses scale, managing customer engagement, lead generation, and internal workflows becomes increasingly complex. AI agents bridge this gap, enabling companies to operate more efficiently while providing hyper-personalized experiences. The Emergence of Visual Agents In 2025, AI agents are…

February 17th 2025

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How Generative AI is Revolutionizing Customer Interactions in 2025

Did you know that by 2025, Artificial Intelligence (AI) is expected to drive 95% of Customer Experience (CX)? This staggering statistic highlights the significant role AI will play in shaping the future of customer experience – a world where your customer interactions are intelligently driven, precisely understanding and catering to each individual or business’s needs….

April 04th 2024

Are You There? How D-ID Agents Bridges Telecom’s Communication Gap

It’s a stormy night, and a customer is trying to tune into their favorite TV show, but the satellite signal is down. They pick up the phone to call the service center, along with hundreds of other customers facing the same issue. The call center is swamped, the line is busy, and the few available…